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Chrome cast isn’t connecting

Rev0ltink
Community Member

It’s on the same network as all my other devices and it’s not working. I’ve been trying to connect to it for the past two days 

4 REPLIES 4

David_K
Platinum Product Expert
Platinum Product Expert

Is your Chromecast already setup or are you experiencing issues during the setup process?

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Rev0ltink, how's it going? Do you still need help? If so, could you please tell us the type of Chromecast device you have? What's the LED status on your Chromecast? Also, please provide the answer to the questions asked by our Product Expert so we can further assist you.

 

Thanks for the help here, davidking.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Rev0ltink,

 

It's us again. We want to check if you still need help. Feel free to let us know if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Rev0ltink,

 

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer