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Chrome cast location

Fletch2012
Community Member

Hi, I’m in New Zealand and have just set up my chrome cast with google tv.  It I can’t download apps like spark sport and tvnz as it says there not available in my location. But I am in New Zealand. How can I fix this 

 

thanks 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Fletch2012,

I apologize for the late response, thank you for being patient! Were you able to fix that location issue? If not, I'd be happy to help out, as I can imagine that it's pretty disappointing that you cannot install your favorite apps. What I would do is make sure you have your location set in both the Google Home app, and on Google Play. Also, double-check on the Google Play website that your apps are available for the Chromecast.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, Jeran.

 

Fletch2012, it's us again. How's it going? Did you manage to get your device working?

 

Note: The Chromecast with Google TV isn't officially supported in New Zealand so it's not guaranteed that the device and all its features will work. 

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Fletch2012,

 

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer