Hey Lucinda_345,
Thanks for visiting the Community.
Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.
We hope you were able to get the help you need but if you're still having trouble, please give these steps a try:
- Make sure your devices are within 15-20 feet of your router.
- Reboot your Chromecast, router and casting device.
- Toggle the Wi-Fi off/on on your casting device.
- Turn off power saving mode.
- Perform a reset on your Chromecast.
If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. Hope this helps!
Best,
Alex
