09-19-2022 04:29 AM
Recently my chrome cast has been turning off and on randomly. I have had the device for several months and have never had any issues before. I will be using my device watching something and it will turn off and on for a period of minutes at times. Sometimes when i turn the television off with the remote (after leaving the app) it will turn back on, which makes for a very annoying evening. I have tried taking the batteries out of the chromecast remote to no avail. The television is a couple years old but I don’t have the actual TV remote. If anyone has any solutions i am all ears, thanks!
09-26-2022 05:00 PM
Hello gi11,
Thanks for reaching out and I'm sorry for the late response. Let's sort this out.
What's the LED lights status on your Chromecast? Try the steps below:
Let me know how it goes.
Thanks,
Jennifer
09-29-2022 04:54 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
09-30-2022 04:55 PM
Hi gi11,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer