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Chrome cast

Jackbarton
Community Member

My chrome cast won’t connect to my iPhone I have tried to factory reset but the light stays orange I have pressed and held the button for over a minute and still nothing please help

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Jackbarton,

I apologize about the late response, thank you for your patience! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know these issues can be hard to troubleshoot on your own. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is the LED light solid orange or pulsing orange?
  • Are you able to factory reset the Chromecast via the Google Home app?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Jackbarton, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran