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Chrome cast

TKamis
Community Member

connected on gateway and TV (pictures are showing) but Home cannot find it neither can the streaming apps (Hulu, Netflix...)

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there TKamis,

 

I'm real sorry about the late response, thank you for your patience! Were you able to fix that connection issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

 

  • When did this issue start happening?
  • What devices have you tried casting from?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you had any other questions or concerns for me, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from TKamis, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran