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Pradip
Community Member

Hi I having issue in streaming videos once I started playing  the videos it’s start to auto forwarding I try to reset and factory reset but the problem keep on occurring  pls advice How to solve this issue 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Pradip,

I'm real sorry about the late response, thank you for your patience! Were you able to fix that video issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this occur in one app, or every app?
  • Does this occur when casting from another device, such as a computer or tablet?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Pradip, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran