02-12-2022 06:01 PM
Sir I have 2 chromecast 2nd gen before it was working with same wifi home internet working perfectly Having not any trouble now when I change my internet wifi it couldn't get connect with internet although internet working perfectly but chromecast 2nd generation couldn't connect with internet sir I'm looking for you to fix this issue
03-21-2022 10:51 AM
Thanks for posting and sorry for the late response.
A few questions — what exact message are you getting when pairing the Chromecast to your new network? How far is the Chromecast from your new router? What mobile phone are you using for setup? If you changed your WiFi network and your device isn't currently connected to a Wi-Fi network, perform a factory reset and set up your Chromecast on the new network. You can also check this support website article for more info.
Let me know how it goes.
03-24-2022 10:58 AM
Did you have any more questions or need any additional help?
03-28-2022 08:39 AM
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
03-29-2022 09:04 AM
We haven't heard back from Wasim, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!