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Chromecast (3rd gen) keeps crashing while streaming

aimeea45
Community Member

My Chromecast 3rd gen keeps turning off and on while streaming shows. It seems to work better with some streaming apps over others. For example, it doesn't crash as often with Netflix as it does with Hulu. I have tried a factory reset, different HDMI ports, different power outlets, made sure it was connected to the same WiFi network, and connecting to different TVs with no success. It'll start playing fine and play for 20 to 90 min usually before crashing and rebooting.

1 Recommended Answer

RXShorty
Gold Product Expert
Gold Product Expert

Hi @aimeea45

Do you have tried a different power supply?
The Chromecast can have some strange behavior when it does not have enough power. 😊

View Recommended Answer in original post

3 REPLIES 3

RXShorty
Gold Product Expert
Gold Product Expert

Hi @aimeea45

Do you have tried a different power supply?
The Chromecast can have some strange behavior when it does not have enough power. 😊

I replaced the power cable with another one I had lying around and it seems to have fixed the issue. *Knock on wood* Lol. Thank you!

Jeran
Community Specialist
Community Specialist

Thank you for helping out on this thread, RXShorty!

Hey there loveea45,

I'm just checking up on this thread, I'm glad to hear you resolved this issue! In that case, do you have any more questions or need any additional help? If not, I'll go ahead and lock the thread in 24 hours.

Best regards,
Jeran