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Chromecast ABC iview wrong country

Nobids
Community Member

I have attempted all address change functions through my google account, google home app, google pay address and factory reset my chrome cast to get the ABC iview app to be able to install and nothing has changed. It still shows that I am in the wrong country. Please help. I bought this device to make life easier when it showed iview and Stan compatible. 

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi Nobids,

 

Thanks for reaching out and for doing some steps beforehand — these are of great help! Could you please try to plug in the Chromecast into a different HDMI port on your TV? Also, please try to use a different Google Account and try to re setup the device then check if the same issue will persist.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Nobids,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer