10-05-2021 10:39 PM
When I try to play a game on my Android S8+ and hook it onto my Chromecast Built in Sony Smart TV, the screen just freezes. The sound is still playing, but the screen is frozen forever. I looked up a video and saw that you could update Chromecast built in, so I tried that, but when I did, it said "Something went wrong. Try again." I am totally walled because everything I tried won't work, and even the internet can't help me. Is there a way I can prevent the screen freeze and/or make the TV able to install the Chromecast built in update?
10-19-2021 02:54 PM
Sorry for the late response, but I wanted to drop in here to help.
I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.
Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?
Please let me know.
10-28-2021 10:54 AM
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
10-29-2021 02:07 PM
We haven't heard back from KyleTheMan4444, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Garrett!