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Chromecast Gen 3 not recognised by Nest Mini on Asus Zenwifi XT8 Mesh

Eamonw
Community Member

Hi,

 

I just purchased a 3rd Gen Chromecast. I have a Nest Mini operating on an Asus ZenWiFi XT8 Mesh.

 

I use the Nest Mini activate a night time routine that turns off the TV through the Chromecast. The Chromecast & Nest Mini are connected to different Nodes on the mesh.

 

Google Home keeps saying that the Chromecast is offline when I activate the routine from the Nest Mini. If I ativate the routine from my phone in the same room as the Chromecast, it "usually" works. This makes me think there is an issue with Chromecast compatibility with the Mesh Network.

I have a Gen 2 Chromecast that works without issue in this same setup. 

Is there anything that the Gen 3 needs to have configured to get it to work in the same way?

Thanks in advance!

2 Recommended AnswerS

Eamonw
Community Member

Hi Jeram,

Actually, I changed the name of the chromecast device from TV to "Telly" and hey presto, it all works again ! If I use the name TV, it breaks again. Something must have changed at the Nest side.

Hope that helps someone else.

 

Regards,

Eamon.

View Recommended Answer in original post

Eamonw
Community Member

That's it Jeram, thanks.

You can close the case!

View Recommended Answer in original post

8 REPLIES 8

Jeran
Community Specialist
Community Specialist

Hey there Eamonw,

I apologize about the late response, thank you for being patient! Were you able to fix that Chromecast issue? If not, I'd be happy to help out, as I know things get pretty complicated when it comes to networking issues. Let me just ask you some questions about what's happening:

  • Are you able to see the Chromecast Gen 3 and cast to it normally?
  • Is the Google Home app up-to-date?
  • Have you already attempted to delete the routine and re-create it?
  • What is the firmware version of the Chromecast?
  • What network standard are you using on the Asus router?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Eamonw
Community Member
Hi Jeran,
 
I have a work around where I bind the Chromecast & nest speaker to the same wireless mesh node.
 
This seems to allow the Nest Speaker to see the Chromecast.
 
I contacted support and they offered to take back the device but I'll hold on to the Chromecast. I would appreciate if you can check into any differences between this generation Chromecast and the earlier generation. The older Chromecast does not have this problem.
 
Regards,
 
Eamon.

Jeran
Community Specialist
Community Specialist

Hey there Eamonw,

 

I'm sorry about my slow response times, but I did some research on the differences between the Chromecast Gen 3 and older models. The only real differences I could find between them were the design, and some hardware improvements, making the 3rd generation Chromecast faster than the 1st and 2nd generation. The major network differences between the 1st generation and the other two, is that the 1st generation Chromecast is only able to connect to a 2.4GHz network, while the 2nd and 3rd generation were able to connect to both 2.4GHz and 5GHz. 

 

I'm sorry I wasn't able to find any more information about this, but if you had any other questions or concerns, I'd be happy to help out.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Eamonw
Community Member

Hi Jeram,

Actually, I changed the name of the chromecast device from TV to "Telly" and hey presto, it all works again ! If I use the name TV, it breaks again. Something must have changed at the Nest side.

Hope that helps someone else.

 

Regards,

Eamon.

Jeran
Community Specialist
Community Specialist

Hey there Eamonw,

 

Awesome, I'm glad to hear that you were able to get the device working again! I really appreciate you coming back with your fix for this. In the meantime, did you have any other questions or concerns I can address?

 

Best regards,

Jeran

Eamonw
Community Member

That's it Jeram, thanks.

You can close the case!

JenniferV
Community Specialist
Community Specialist

Hi Eamonw,

 

Got it. We'll go ahead and lock this thread now. Feel free to create a new one should you need help in the future.

 

Thanks for your help, Jeran!

 

Best,

Jennifer