10-11-2022 07:41 AM
I am after setting up screen time limits for my son on Google TV.
His screen time is being used up while the TV is off.
10-11-2022 09:12 AM
Hi @LocoFG - Sorry to hear about that. I think that you might need to physically turn your Google TV off using the remote instead of just turning the TV itself off. That should hopefully turn the time limit feature off/put on pause.
Hope this helps!
10-11-2022 10:50 AM
Hi. That's what I am doing. Switching it off with the Chromecast remote. This also switches the TV off. After that the Chromecast LED remains white and the screen time is used after a while.
I hope you don't mean that I have to unplug the Chromecast dongle every time.
10-14-2022 03:20 PM
Thanks for the help here, MrVacca.
LocoFG, I'm sorry to hear that you're having an issue with your Chromecast with Google TV. The screen time should not be used up when the TV is turned off. Let's sort this out.
Could you please go to the kid's profile settings and go to screen time and check if the correct time is set? If it has the correct scheduled limit time, please try to reset the time and choose again your desired limit time. See more information here.
If the issue persists, try the following steps below:
10-17-2022 03:37 PM
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
10-17-2022 10:33 PM
Unfortunately not. Screen time still being used when the TV is off.
10-20-2022 04:29 PM
I'm sorry for the late response. We'd like to dig deeper into this. Could you please fill out this form and let me know once you're done?
10-21-2022 12:48 AM
I have filled out the form.
10-21-2022 08:30 AM
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