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Chromecast Google TV cutting out

Jfkudla
Community Member

New problem has shown up where my Chromecast with Google TV cuts out to a black screen momentarily, flashes a box that says "HDR" in the top right corner of the screen, and continues playing. It also happens in the home screen when not streaming. Any advice? Thanks!

1 Recommended Answer

djtetei
Gold Product Expert
Gold Product Expert

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Change HDMI port and observe behaviour.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Gold Product Expert
Gold Product Expert

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Change HDMI port and observe behaviour.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Food, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran