Chromecast Google TV problem z głośnością w Netflix/HBO.

[Ariels21]

Hello, I have a Google TV Chromecast with a remote control and I have a problem with volume control in applications such as: Netflix, Hbo max. The volume control works fine in the Youtube app.

In the Netflix / Hbo max applications, the volume control does not work, I can only mute it completely.

Chromecast update and remote control done ("system is up to date").

A few information:

Android TV OS version: 10.

Amendment level: 5 October 2021.

Kernel version: 4.9.180.

Google TV OS Complication: QTS1.210311.036.7814738.

By the way, I wonder why there is no Android TV 12 - the latest version of a lot of smart TV already has it, but the Google device still works on Android TV 10 ...

[Jeran]

Hey there Ariels21,

I apologize about the late response, thank you for being patient! Were you able to fix that volume issue? If not, I'd be happy to help out, as I can imagine that issue is pretty annoying. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• Are you using a soundbar, or receiver?
• Are Netflix and HBO Max the only apps experiencing this issue?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[JenniferV]

Hi there,

How's it going? Still need our help? Feel free to let us know if you do.

Thanks for the help here, Jeran.

Regards,

Jennifer

[Ariels21]

as for the sound, I fixed it myself. I only have a question: when is android 12 for Chromecast google tv 4k? Xiaomi TVs already have Android 12 and the google device still works on the old system.

[Jeran]

Hey there Ariels21,

I'm glad to hear you were able to get your sound controls working! As for your question about Android 12, I haven't heard any news on the Chromecast with Google TV being updated with it as of yet. I would keep an eye out on the forums for any updates regarding new updates for the Chromecast with Google TV.

In the meantime, did you have any other questions or concerns we can address?

Best regards,

Jeran

[Ariels21 · Accepted solution]

Nie to wszystko czekam tylko na updated do androida 11/12...

[Jeran]

Hey there Ariels21,

No problem at all, in that case, I'll go ahead and lock up this thread for now. If you run into any more issues in the future, please feel free to create a new thread.

Thank you for your help, Jennifer!

Best regards,

Jeran