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Chromecast Remote Draining batteries is a real issue

ATXMonitor
Community Member

With all the continued complaints about Chromecast with the Letter G remote battery draining issue. I dont understand how this issue hasnt managed to hit every review and complaint forum. Leaving it up to the customer is bad for business for the Google platform. If the issue hasnt been solved, customers are most likely to vent and voice their own complaints through their choice platforms. More needs to be done to fix this issue.

6 REPLIES 6

Davidalfa
Community Member

Is it the Chromecast with Google TV? I've had mine for 6 months now, original batteries and still showing "high" level! 

Don't put cheap batteries, these have high self-discharge, I've tested this dozens of times with my wireless keyboard, the good ones lasted 3-4x more, after 6 months the unused cheap ones also didn't perform as new.

For long-life applications get good ones 

ATXMonitor
Community Member

Yes. We replaced our original batteries after 8 and 9 months. Our kids enjoy the voice remote option when searching for their favorite shows, movies, and YouTube. 

We've used both Duracell and energizer to meet the use of the voice remote option, but the battery life cycle continued to rapidly decline. You may be one of the lucky ones not affected by this issue. Infact another issue I've experienced is heat coming from the remote, either the back or home button. 

Thanks for the welcomed advice. 

Jeran
Community Specialist
Community Specialist

Hey there ATXMonitor,

 

I know I personally have seen some reports of people's Chromecast Voice Remote batteries draining quicker than usual, however the number of cases is still low, so there hasn't been an official announcement of an issue. If you are experiencing this issue, and you have already attempted basic troubleshooting such as replacing your batteries and factory resetting the device, I would encourage you to reach out to the Chromecast Support for further assistance.

 

I hope this helps out, and if you had any more questions or concerns, please let us know.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from ATXMonitor, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran