Chromecast Remote LED Stays on and not working

[mohdabuthahir]

Related to this Post 

https://www.googlenestcommunity.com/t5/Chromecast/Chromecast-Remote-LED-Stays-on-and-not-working/td-...

I have tried all its not working, Even Android TV app is not able to connect from Iphone.  

Is there any other way around this  please? 

[Jeran]

Hey there mohdabuthahir,

I am sorry about the late response, thank you for your patience on this! Were you able to fix that remote issue? If not, I'd be happy to help out, as I know the remote is an important part of the Chromecast with Google TV! Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What is the firmware of your Chromecast?
• Which LED state is your remote in?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from mohdabuthahir, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran