Bought a Chromecast Ultra. The Chromecast works (kinda... shuts off after about 30 minutes inexplicably, but that's a different post).
The remote is nothing more than a useless piece of plastic that has an LED light that is on and sometimes pulses.
I've tried everything from pairing to factory resetting the Chromecast. Nothing works.
I'm not a newbie, IT pro that has been in the industry 25 years, so this is really stumping me. At this point, I think the thing is simply defective. Am I missing something obvious? Necessary? An annoying requirement that doesn't make sense?
Where did you buy your Chromecast from and what country are you located in? Do you have a photo or two of the packaging? Is it possible it's not genuine?
The reason I ask is like I said, the voice remote only works with Chromecast with Google TV, no other model, so it makes no sense for it to be included with Chromecast Ultra.
Hello Jennifer. I gave up and put my old Chromecast in after the best help provided was "check the packaging".
Yes, it's legit. I just couldn't get it to work. What's more though is that I found my fire TV remote controlled my Chromecast Ultra too, but all in all, the Ultra doesn't compare to the regular Chromecast.