04-27-2022 05:11 PM - edited 04-27-2022 05:18 PM
Hi,
My wife and I have been having some issues since probably January 2022 with our Chromecast. Almost every time we cast to one of our Chromecast devices (the one in our basement), the device restarts. This usually happens around 1pm CT, but has happened at other times too.
I've checked other forum posts and the solutions don't seem to be the root problem. Our wifi router is close by, and the Chromecast is using direct power (not from TV). The firmware version is 1.56.275994. happens on iOS and Android.
Ay ideas why this is happening? How can I fix it?
05-17-2022 10:03 AM - edited 05-17-2022 10:03 AM
Hey there Margley,
I apologize about the late response, thank you for your patience! Were you able to fix that restarting issue? If not, I'd be happy to help out, as I can imagine this issue is pretty frustrating. Let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
05-20-2022 12:00 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
05-23-2022 01:29 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
05-24-2022 01:50 PM
Hey there!
We haven't heard back from Margley, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran