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Chromecast Ultra dropping out

Jexhed
Community Member

I recently purchased a pixel 6a and now when I use it to cast to the Chromecast Ultra it continually drops out after 1 minute of video. It worked fine from my previous Motorola moto z 2 play. I would have thought that both being Google products there would be no issues?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Jexhed,

I apologize for the late response, thank you for being patient! Were you able to fix that dropping out issue? If not, I'd be happy to help you out, since I can imagine this problem is pretty frustrating. The first thing I would do is follow the steps listed in this article. That way, we can remedy any potential connection issues between your Pixel and Chromecast.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Jexhed,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Jexhed,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran