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Chromecast Ultra won't connect on wifi6

Wattree
Community Member

When I update to wifi 6, my Chromecast Ultra will disconnect and stop talking to any of my apps. The only way to get it back is to turn off the wifi 6 channel and reset the Chromecast. Does the Chromecast Ultra support wifi 6? I can't find any information on it anywhere.

 

Thank you

5 REPLIES 5

Byteguy
Gold Product Expert
Gold Product Expert

I do not believe the Ultra supports WiFi 6.

https://support.google.com/chromecast/answer/3046409?hl=en#zippy=%2Cchromecast-ultra

That says it supports 802.11ac Wi-Fi  and I believe WiFi 6 is 802.11ax

emgi2
Community Member

It supports only WiFi 5. You will need to change WiFi protocol to 802.11ac as Byteguy mentioned.

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Thanks for the help here, Byteguy and emgi2.

 

Wattree, hope that answered your question. Feel free to reply to this thread if you still need help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Wattree,

 

It's me again. I wanted to check if you still need help. Don't hesitate to let me know if you do.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey Wattree,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran