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Chromecast and Verification

SeanLeader
Community Member

I’ve had to reset my Google password, set up 2FA and log out of all devices.

Now Chromecast on my TV wants me to verify it's me but it won't let me sign in.

What do I do next?

3 REPLIES 3

SeanLeader
Community Member

OP - Also, I don’t know my Chromecast generation (so I just chose 1st - which it probably isn’t as I bought it within the past 18 months).  I use an iPhone and the OTHER TV (the one that would let me sign in) is an Android device. These are just Chromecast devices attached to 2 regular TVs (1 Polaroid, 1 Palsonic).

Nyynyj
Community Member

I have this same issue. After I click sign in, it brings you to a page to enter your password but no keyboard pops up! Using the Google home app as the remote either can’t connect, or when it does connect also won’t let me enter a password. Beyond frustrating, I’ve wasted an hour+ just trying to enter in a friggin password

Jeran
Community Specialist
Community Specialist

Hey there SeanLeader,

Thank you for visiting the Chromecast Community! Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if you're still having issues, please check out this article to see which account is linked to your specific device. If you don't see your correct Google Account, you'll want to add it. You may need to also factory reset the Chromecast device.

If the issue persists, feel free to create a new thread, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best regards,
Jeran