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Chromecast colour

MilesSavage
Community Member

Screen colour has washed out a pinky colour.

have reset and rebooted.

any ideas?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there MilesSavage,

I apologize for the late response, thank you for being patient! Were you able to fix that color issue? If not, I'd be happy to help out, as I can imagine this makes for a terrible viewing experience. The first thing I would try is changing the HDMI port that the Chromecast is plugged into to see if that resolves it. If it doesn't, try plugging the Chromecast into a different TV to see if the problem persists.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

JenniferV
Community Specialist
Community Specialist

Hey there,

Thanks for the help here, Jeran.

MilesSavage, how's it going? Did the steps help?

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello MilesSavage,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer