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Chromecast connected but not found

Mikeaallen90
Community Member

So I have an old 1st Gen chromecast and a 4k google TV chromecast. And when I try to set them both up, the app says they're connected but can't be found. I have no way to see if they're up to date. The 4k was right out the box. My router doesn't have AP isolation, and I've checked my smartthings router. Still can't fully find them. Any suggestions? 

1 Recommended Answer

Mikeaallen90
Community Member

Nevermind. After hrs of searching and research, I discovered it wasn't the app, internet, nor device. It was my phone. Specifically, the fact that my wifi's MAC Address type was set to randomized instead of phone MAC. Which means the device and my phone wasn't speaking to each other properly, basically. Once I switched it to Phone MAC, I literally had no problems. I wonder if that's why, lately I couldn't cast of find my device to cast. I have a newer phone(S22 ultra) and it's automatically set to Randomized, older phone weren't.(I think) but if the problem comes back, I'll say something. Attached a pic to help explain 

Screenshot_20221009-145026_Settings.jpg

View Recommended Answer in original post

4 REPLIES 4

Mikeaallen90
Community Member

Nevermind. After hrs of searching and research, I discovered it wasn't the app, internet, nor device. It was my phone. Specifically, the fact that my wifi's MAC Address type was set to randomized instead of phone MAC. Which means the device and my phone wasn't speaking to each other properly, basically. Once I switched it to Phone MAC, I literally had no problems. I wonder if that's why, lately I couldn't cast of find my device to cast. I have a newer phone(S22 ultra) and it's automatically set to Randomized, older phone weren't.(I think) but if the problem comes back, I'll say something. Attached a pic to help explain 

Screenshot_20221009-145026_Settings.jpg

RXShorty
Gold Product Expert
Gold Product Expert

Hi @Mikeaallen90 

Thanks for sharing your solution! 😊

Jeran
Community Specialist
Community Specialist

Hey there Mikeaallen90,

I'm glad to hear you were able to resolve this connection issue! In that case, do you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey Mikeaallen90, 

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran