02-02-2022 05:37 AM
Hello, I’m currently running my household completely on a wifi extender. It has never had any issues but my grandma changed the wifi name and now I have to change it on my chromecast. Problem is, I already deleted the device off my google home app so I can not factory reset or just change it in the settings. I’ve manually put the wifi name, password and security countless times but now it’s saying it can’t communicate with my iPhone while I’m trying to connect the chromecast to the new wifi name
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02-08-2022 09:43 AM
Hi Sloanicole,
Thanks for reaching out. If there's any recent changes to the router settings like in your case the WiFi name was changed, you may try the steps listed below:
Let me know how it goes.
Thanks,
Jennifer
02-08-2022 09:43 AM
Hi Sloanicole,
Thanks for reaching out. If there's any recent changes to the router settings like in your case the WiFi name was changed, you may try the steps listed below:
Let me know how it goes.
Thanks,
Jennifer
02-16-2022 09:02 AM
Hi there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Jennifer
02-11-2022 09:50 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
02-17-2022 09:04 AM
Hey there!
We haven't heard back from Sloanicole, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran