Chromecast connection issues

[Soosh]

Hi there. I'm having trouble with my Chromecast. It's tells me connected to device. Can't provide Internet. I've looked at a lot of other people having a similar issue and tried various solutions but it's like it simply rejects the wifi connection. My phone connects but not the network.

[Jeran]

Hey there Soosh,
 
Connection issues can be pretty tricky to figure out on your own, so I'd be happy to help you figure this out. First, go ahead and follow the steps listed in this article. If that doesn't solve the issue, go ahead and try the steps listed in this article as well.

I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

[JenniferV]

Hi there,

Thanks for the help here, Jeran!

Soosh, how's it going? Did the steps on the support website links help? 

Regards,

Jennifer

[JenniferV]

Hello Soosh,

We haven't heard from you in a while so we’ll be locking this thread after 24 hours. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer