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Chromecast constantly Sets TV volume to Maximum

Chook71
Community Member

Has anyone else had an issue where the volume of the TV the Chromecast is plugged into goes to maximum? You can try and turn it down, but it simply turns itself back up again. I tried turning the mute on, but it immediately turned itself off. 

I tried restarting the Chromecast but eventually unplugged both the Chromecast and TV. Left them unplugged for about half an hour but when plugged back in the volume went straight up to max again.  

The only thing I have found to stop it is to turn off system sound within the Chromecast settings and pair a google home mini speaker via Bluetooth. 

The TV in question is in my office so this setup in just OK. my issue is I have just purchased a second Chromecast for our main tv and cannot have this happening on that. (An no no one what using the remote for the second Chromecast)

Any ideas? 

4 REPLIES 4

kiltguy2112
Silver Product Expert
Silver Product Expert

Check the CEC volume settings on your TV and in the chromecast settings.

Chromecast  https://support.google.com/chromecast/answer/10094150?hl=en

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help here, kiltguy2112!

 

Chook71, we hope that helps. Feel free to let us know if you still need assistance.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Chook71,

 

It's us again. We want to check if you still need help. Feel free to let us know if you do.

 

Thanks,

Jennifer

Juni
Community Specialist
Community Specialist

Hi there,

 

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Regards,

Juni