Chromecast constantly restarting

[Kgnik]

Chromecast with Google TV has suddenly begun to restart every few minutes. Anyone know what the issue could be?

[djtetei]

Use the factory supplied power supply.

Do not power the Chromecast device from the TV USB port 

Reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.

Try using another compatible power supply.

[Kgnik]

Thanks for your reply. I am using the factory supplied power supply. It is plugged into an HDMI port on the TV. I have rebooted the Chromecast device several times. I have also tried a different power supply. Nothing has worked.

[djtetei · Accepted solution]

Hard reset the Chromecast device and perform the entire setup procedure again. Observe to he behaviour.

[Kgnik]

The hard reset seems to have worked. So far so good! Thank you!

[JenniferV]

Hey there,

@djtetei, thanks for helping out!

@Kgnik, awesome — glad to hear everything is back and working as intended. Please let us know if you have other questions and concerns. We're here to help.

Best,

Jennifer

[JenniferV]

Hi Kgnik,

Just checking back in if you still need help. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Thanks,

Jennifer

[JenniferV]

Hi Kgnik,

Since we have not received any more replies for quite some time, I will lock this thread now.

Please feel free to create a new thread should you have some more questions or concerns in the near future and we'll be more than glad to help.

Thanks,

Jennifer