Chromecast crashes every time I try to mirror my screen from android

[Amcmaho]

Every time I try to mirror my screen on my Chromecast via the Google home app, Chromecast crashes with the "connection lost" error and then reboots.

Lil help?

[Jeran]

Hey there Amcmaho,

I apologize about the late response, thank you for being patient! Were you able to fix that mirroring issue? If not, I'd be happy to help out, since I know these issues can be hard to figure out on your own. Let me just ask you some questions about what's happening:

• When did this issue start happening?
• What version of Android are you using?
• What model of phone do you have?
• Does this issue occur when you normally cast from an app, such as YouTube?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Amcmaho, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran