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Chromecast crashes every time I try to mirror my screen from android

Amcmaho
Community Member

Every time I try to mirror my screen on my Chromecast via the Google home app, Chromecast crashes with the "connection lost" error and then reboots.

 

Lil help?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Amcmaho,

I apologize about the late response, thank you for being patient! Were you able to fix that mirroring issue? If not, I'd be happy to help out, since I know these issues can be hard to figure out on your own. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What version of Android are you using?
  • What model of phone do you have?
  • Does this issue occur when you normally cast from an app, such as YouTube?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Amcmaho, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran