05-23-2022 09:56 PM
I have been using my chromecast device since last 4 years without an issue. But sincee last week it doesnt connect my wifi. The connection process goes still last stage and then it displays ' CANNOT CONNECT TO CHROMECAST'. The device is updated
Solved! Go to Solution.
05-24-2022 01:13 PM
Sounds like the device may be stuck on an old wifi network. Best bet is to quickly factory reset the Chromecast and start from scratch, that should get rid of the connection error for you!
05-24-2022 01:13 PM
Sounds like the device may be stuck on an old wifi network. Best bet is to quickly factory reset the Chromecast and start from scratch, that should get rid of the connection error for you!
a month ago
Hey there,
Thanks for the help, Ashepherdson.
aditya10m, how's it going? Did you manage to get your Chromecast working?
Thanks,
Jennifer.
4 weeks ago
I'm having the same problem. My chromecast doesn't connect to my new network. It appears to be stuck on old one and I don't know how to reset.
4 weeks ago
How can I factory reset my chromecast? I don't know what version it is. I believe it may be stuck on old network.
a month ago
Hey @JenniferV , Thank you so much. The solution by @Ashepherdson helped out. Thanks
a month ago
Hi aditya10m,
Got it and glad to hear that Ashepherdson was able to fix your issue. In that case, do you still have other questions and concerns?
Thanks,
Jennifer
4 weeks ago
Hi there,
I haven’t heard from you in a while so I’ll be locking this thread if there's no update within 24 hrs. Should you still have other questions and concerns, feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
4 weeks ago
Hey there!
We haven't heard back from aditya10m, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Ashepherdson and Jennifer!
Best regards,
Jeran