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Chromecast does not broadcast sound when casted from other apps than Google Home

RubenO
Community Member

When I want to cast from other apps (such as Netflix, Disney Plus etc) no sound is casted. Is not related to TV as sound does play correctly when casted directly from Google Home app. I checked many settings, however am unable to solve.

Does anybody have any idea what goes wrong?

thanks for your help

 

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there RubenO,

I am sorry about the late response, thank you for being patient! Were you able to fix that audio issue? If not, I'd be happy to help out, as I can imagine the shows aren't as good without some sound! Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does the sound work in some apps, but not others?
  • Are you using a soundbar?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from RubenO, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran