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Chromecast doesn't cast from Google Photos

jrenjithk
Community Member

Since last week, Iam unable to cast Google Photos (Images/Videos) via Chromecast, but others in my house can do the same. I have reinstalled Google Home App, Reset Chromecast etc. and still didn't help. If I select an image from Google Photos, it casts to my TV in very low quality. But when I scroll down for other images, it's not moving and the initial image appear as it is. If i select a video, it's not streaming. Sometimes no image appear and only a blank screen appears. Is it the problem with my phone or something else? Have found another query with the same subject, nobody gave a solution on it. Good if someone could help?

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hello jrenjithk,

 

Thanks for reaching out and for being a step ahead of us. Please try to reboot your router and mobile phone. Reinstalling the Google Photos app and using a different mobile phone might also help.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

How's it going? Do you still need help or have other questions and concerns?

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hi jrenjithk,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer