12-02-2021 09:09 AM
I'm loving my Chromecast with Google tv, but it doesn't detect my Star+ subscription. When you select a title there's a button with the logo of the app and "watch now" under it, that's for every app that you're subscribed to. I see it with Disney+, Netflix, HBO Max and Primer Video, but with titles on Star+ it says "subscribe" instead of "watch now", despite having a subscription and being completely signed in. It wouldn't bother me but I noticed that all the Star+ titles are left out of my recommendations and I would like them to be included. Any idea why this could be?
I already checked "manage subscriptions" and it won't fix it.
Answered! Go to the Recommended Answer.
12-02-2021 09:52 AM
Try to enable applications only mode, then disable it, to display personalized recommendations again.
Alternatively, reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.
12-02-2021 09:52 AM
Try to enable applications only mode, then disable it, to display personalized recommendations again.
Alternatively, reboot the Chromecast device - unplug it from the main power grid for about 5 minutes then plug it back in.
12-05-2021 08:56 AM
I did this and now I can see the app's recommendations being included. It still shows the button as "subscribe" instead of "watch now", but otherwise I'm satisfied. Thank you!
12-06-2021 10:03 AM
Hey there!
It looks like djtetei was able to help out Acid, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, djtetei!
Best regards,
Jeran