My Chromecast drops my internet connection frequently. I bought the Chromecast because I subscribed to YouTubeTV, which I love. However, the only way I can watch YouTubeTV is on my computer, not on my TV, though I could connect the computer directly to the TV. I read on this message board that the range of the Chromecast is about 20 feet. My TV (and the connected Chromecast device) is about 28 feet from my router, so I guess that means it's too far away. I have two questions:
1. Is there a less anemic device (like an Amazon Firestick) that can maintain an internet link over more than 20 feet?
2. Can I return my Chromestick for a refund?
Answered! Go to the Recommended Answer.
Hey there NoJoyinVA,
I apologize about the late response, thank you for being patient on this! You are correct, all of the Chromecast devices need to be within 20 feet to retain a stable connection to your Wi-Fi. A good way to remedy this would be to extend the range of your Wi-Fi, or to connect an Ethernet cable to your Chromecast using an adapter. In regards to your question about refunds, if you bought the device from the Google Store, refer to this article.
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Thanks for the help here, Jeran.
NoJoyinVA, you may try to check this support website article to learn more about the Ethernet adapter for Chromecast. Also, please be advised that this thread will be locked after 24 hours if we haven't received any response from you. Feel free to create a new one should you need help in the future.