Chromecast installation

[Iggylou]

I have tried setting up my new chromecast 3 times.  Everything goes well until I get a message that I need a pin number and it is being emailed to me.  I never receive an email.   I have triple checked the email address and it is correct.   Anyone else had this problem?

[Jeran]

Hey there Iggylou,

I'm sorry that your Chromecast isn't getting set up properly, I know I would get annoyed if it wouldn't work after 3 attempts. Are you trying to sign in with your Google Account, and not receiving a code? I'd be happy to help you figure this issue out. First, I would double-check this setup guide for the Chromecast with Google TV to make sure everything looks good on your end. It recommends that you use a Gmail account with your Google account, if you aren't already.

I look forward to  your response, let me know if you had any other questions or concerns.

Best regards,

Jeran

[Jeran]

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

[Jeran]

Hey Iggylou,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran