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Chromecast is not casting from my the dailymotion app, it freezes

georgia1
Community Member
4 REPLIES 4

JenniferV
Community Specialist
Community Specialist

Hi georgia1,

 

Thanks for posting and sorry for the late response. Let's check on this further.

 

A few questions: Is this working before? Are you getting any messages when casting? Is this only happening when casting from Dailymotion app or across all apps?

 

Try these steps:

 

  1. Reinstall the Dailymotion app.
  2. Reboot your mobile phone.
  3. Reboot your Chromecast.
  4. Use a different mobile phone.
  5. Reset your Chromecast.

If this is only happening with Dailymotion app, please contact the app developer for further assistance.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from georgia1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran