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Chromecast lost after 1 minute

Gillou
Community Member

Hi,

I have a very strange problem with 2 laptops.

After starting I see the chromecast (chrome or VLC) but one minute later it disapear and impossible to connect.

If someone as an idea ?

Cheers

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Gillou,

That is a pretty strange problem. Networking and connection issues can be difficult to troubleshoot, so I'd be happy to help out! First thing, make sure the laptops don't have any VPNs or Anti-Virus Software that may be affecting the connection. Then, I would make sure all devices are on the same network band, either 2.4GHz or 5GHz. If that still doesn't work, follow the steps listed in this article


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Juni
Community Specialist
Community Specialist

Hi there,

 

@Jeran, thanks for the help.

 

@Gillou, I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

Juni
Community Specialist
Community Specialist

Hi Gillou,

 

We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Juni