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Chromecast not connecting

jsargomaniz
Community Member

I factory reset my chromecast and i’m trying to set it up again. However when I try to commence setup, my google home app won’t recognize that there’s a chromecast nearby unless i go to my phone’s wifi settings, disconnect from my wifi, and connect to a network titled “chromecast6951”. When I connect to that network, it lets me go through the process of setting up the chromecast like normal, but then when I get to the part where I need to set up the wifi connection, it won’t let me connect the chromecast to my home wifi because i’m still under the “chromecast” network and says i need to be under the same wifi as the chromecast. When i try to change back over to my actual wifi network, the app either closes everything out or freezes because it can’t recognize the chromecast anymore.

  • Do I need to be connected to the “chromecast” network? How come it won’t recognize the chromecast while I’m connected to my home wifi and ONLY while i’m connected to the other network? Please help this is very frustrating! 
1 Recommended Answer

Bobsyouruncle
Community Member

Hi bud, this link explains what to do. For those still using 1st Gen Chromecast and getting a 'No Device Found' error, I managed to find so...

Read the main paragraph and you can set up your Chromecast once more.  

 

View Recommended Answer in original post

5 REPLIES 5

Bobsyouruncle
Community Member

Hi bud, this link explains what to do. For those still using 1st Gen Chromecast and getting a 'No Device Found' error, I managed to find so...

Read the main paragraph and you can set up your Chromecast once more.  

 

ericac_1991
Community Member

OMG Thank You! This has been driving me insane trying to figure it out!

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from jsargomaniz, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Bobsyouruncle!

Best regards,
Jeran