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Chromecast problems

rmwest4
Community Member

Modem swapped it this morning, trying to set up the existing Chromecast with new wifi and I get all the way to the step where I select the wifi name then a error message comes up saying "Could not connect to your Chromecast".

 

I try to do a factory reset and the same thing happens. 

 

Really have no idea what's going on. Stuck in a loop. 

1 Recommended Answer

djtetei
Bronze
Bronze

Hard reset your Chromecast device using its built-in button.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Bronze
Bronze

Hard reset your Chromecast device using its built-in button.

rmwest4
Community Member

Thank you sir! That worked! 

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like djtetei was able to help out rmwest4, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran