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Chromecast remote freezing

Hempknight1975
Community Member

Remote freezes when holding down the volume buttons, or repeatedly pressing the volume buttons. Have to wait a few seconds before I can use the remote again. 

3 REPLIES 3

JillG
Diamond Product Expert
Diamond Product Expert

Hi @Hempknight1975 

You may want to try a factory reset to the remote. How to factory reset your Chromecast voice remote - Chromecast Help 

That may help get the freezing to stop.

 

Ok, did the factory reset but it still freezes. Also, when it does freeze, the white light blinks twice.

JillG
Diamond Product Expert
Diamond Product Expert

☹️

Replace batteries would be my next step. It may be an actual problem with your remote though. If it's under warranty you can use the contact us option or you can purchase a replacement at the Google Store.