Chromecast remote gets hot and won't work

[Tarun2302]

Hi, 

My chromecast remote stopped working all of a sudden, it gets really hot upon changing batteries and doesn't work. No led indicator, tried resetting the remote. Please help! 

[emgi2]

Sounds like hardware issue of remote. You can try claiming warranty or use your phone as remote.

[JenniferV]

Hi folks,

Thanks for the help and suggestions, emgi2.

Tarun2302, thanks for being a step ahead of us and I'm sorry to hear that you are having an issue with your Voice Remote. Do you still need help with this? Have you tried reaching out to our support team? If you haven't yet, please fill out this form so we can further check this in our end.

Thanks,

Jennifer

[Tarun2302]

Hi Jennifer, I tried filling in the form but it's not submitting. 

[JenniferV]

Hi Tarun2302,

Thanks for letting me know. I sent you an email so we can further assist you. Please check your inbox and keep your line open. Our team will reach out to you from there anytime soon. Also, please be advised that this thread will be locked after 24 hrs. 

Thanks,

Jennifer