Chromecast remote not working with Vizio

[Jaspren]

I've got an older Vizio m322i-b1 which I just set up with a Chromecast with YouTubeTV. However I can't seem to get the voice remote to work with it- I've gone through all 8 if the Vizio codes. Any tips or suggestions?

[JenniferV]

Hi Jaspren,

Thanks for reaching out and for being a step ahead of us. Please try to plug the Chromecast device on a different HDMI port on your TV and try to set up your Voice Remote by following the steps listed in this support website article. 

If the same issue persists, I'd suggest you try to reach out to your TV manufacturer to check if they have additional recommendations as this could be a compatibility issue with your TV. On the other hand, you can try to use your phone as a virtual remote. Learn more here: Use your phone as a virtual remote control.

Thanks,

Jennifer

[JenniferV]

Hi there,

How's it going? Still need help?

Thanks,

Jennifer

[Jaspren]

It worked! Last HDMI port I tried, but it's working now! Thank you!

[Jeran]

Hey there Jaspren,

I'm glad to hear that Jennifer was able to help you get your device working! Did you happen to have any other questions or concern we can address?

Best regards,

Jeran

[JenniferV]

Hi there,

It's us again. We wanted to check back in to see if you still have other questions and concerns. Feel free to let us know if you do.

Best,

Jennifer

[JenniferV]

Hi Jaspren,

Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks for the help, Jeran.

Regards,

Jennifer