Chromecast remote overheating Flattening batteries

[AdManTheLabRat]

Hi, 

My fairly new (< 12 months old) current generation chromecast with Google tv’s Remote control has stopped working, getting hot quickly and flattening any batteries ‘fed’ to it! There is obviously some sort of short-circuit going on, and I assume that is a terminal event!

[JillG · Accepted solution]

Hi there,

I would suggest contacting support via chat or call. They can determine the best way to help you with the remote battery situation. https://support.google.com/chromecast/gethelp?issue_description=support 

[Jeran]

Hey there AdManTheLabRat,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran