02-15-2022 10:08 AM
When I use my remote's volume down button it shuts down my sound bar. It started about two weeks ago. It doesn't happen with any other button. It doesn't happen with the Samsung remote for the tv. The sound bar's volume is controlled through the tv. It's connected through the tv via HDMI (ARC) connection.
Chromecast with Google TV
Soundbar: Klipsch Bar 40 Sound Bar + Wireless Subwoofer
02-22-2022 05:07 PM
Hi @awretchedboy you may just need to remap your CCwGTV remote and soundbar as it appears something is out of whack. My remote volume rocker turns the soundbar on. I need to use the off button or the speaker remote to power it off if it isn't powered off when I turn the TV off with a CEC device.
Let us know if you need help or instructions remapping.
03-02-2022 07:06 PM
Can you please send me the remapping instructions. I looked online and tried but it's still doing it. Thanks for the help.
04-06-2022 11:27 AM
Hey there awretchedboy,
I'm really sorry about the late response on this thread, but to remap the buttons on the Chromecast Voice Remote, you would need to use 3rd-party applications. At this point in time, there is no official Google way to do so.
I'm sorry I couldn't have been more helpful here, but if you had any other questions or concerns, I'd be happy to address them.
Best regards,
Jeran
02-27-2022 03:03 PM
Hi folks,
@GothamNY, thanks for the help.
@awretchedboy, please let us know if you still have questions and concerns. We're here to help.
Thanks,
Jennifer
03-02-2022 03:11 PM
Hi awretchedboy,
It's me again — still need help? Feel free to let us know if you do.
Regards,
Jennifer
04-11-2022 08:49 AM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
04-15-2022 10:49 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran