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Chromecast remote turns of Soundbar

awretchedboy
Community Member

When I use my remote's volume down button it shuts down my sound bar. It started about two weeks ago. It doesn't happen with any other button. It doesn't happen with the Samsung remote for the tv. The sound bar's volume is controlled through the tv. It's connected through the tv via HDMI (ARC) connection. 

Chromecast with Google TV 

Soundbar: Klipsch Bar 40 Sound Bar + Wireless Subwoofer

7 REPLIES 7

GothamNY
Platinum Product Expert
Platinum Product Expert

Hi @awretchedboy you may just need to remap your CCwGTV remote and soundbar as it appears something is out of whack. My remote volume rocker turns the soundbar on. I need to use the off button or the speaker remote to power it off if it isn't powered off when I turn the TV off with a CEC device.

Let us know if you need help or instructions remapping.

Can you please send me the remapping instructions. I looked online and tried but it's still doing it. Thanks for the help. 

Jeran
Community Specialist
Community Specialist

Hey there awretchedboy,

 

I'm really sorry about the late response on this thread, but to remap the buttons on the Chromecast Voice Remote, you would need to use 3rd-party applications. At this point in time, there is no official Google way to do so. 

 

I'm sorry I couldn't have been more helpful here, but if you had any other questions or concerns, I'd be happy to address them.

 

Best regards,

Jeran

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

@GothamNY, thanks for the help. 

 

@awretchedboy, please let us know if you still have questions and concerns. We're here to help.

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi awretchedboy,

 

It's me again — still need help? Feel free to let us know if you do.

 

Regards,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran