Chromecast shows Resolution and FPS in the bottom right corner

[hilfordjames]

Chromecast shows Resolution and FPS in the bottom right corner

Ever since I installed Windows 11 update 2 days ago, anything I cast from my PC through Chromecast displays screen resolution and a rolling time clock at the bottom right of the screen. 

[Jeran]

Hey there hilfordjames,

Welcome to the Chromecast Community Forum! After doing some research online, it looks like this is something Windows itself is doing with something called Windows Insider. Users online have reported that after upgrading to Windows 11 using the Beta build, this started to appear. They also said to remove it, they had to downgrade to the normal Windows 11 build.

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

[hilfordjames]

Thanks for doing some research on this, the only problem is that I'm not actually subscribed or part of the Windows Insider scheme 

[Jeran]

Hiya hilfordjames,

No problem, if you don't mind, would you be able to post a screenshot or a picture of the resolution and showing? Also, if you have your Chrome browser creating debug logs, go ahead and disable that as well.

Best regards,

Jeran

[hilfordjames]

I don't have any chrome debugging on as far as I'm aware 

[Jeran]

Hey there hilfordjames,

That is strange, for sure. If you don't mind, would you be able to cast from Google Canary to see if that display is still present?

I look forward to your response!

Best regards,

Jeran

[hilfordjames]

with Canary - still has annoying numbers

[Jeran]

Hi there hilfordjames,

In this scenario, it may be best to talk with Chromecast Support, as they have more tools to help look into this. If you have the time, would you be able to fill out this form to have them get a hold of you?

Best regards,

Jeran

[hilfordjames]

Sure I'll do that now 

[hilfordjames]

 Hopefully someone can resolve this issue, it definitely started with the last windows update, but for some reason pathetic windows had turned off the system restore by itself so now my only option is full system restore 

[Jeran]

Hey there hilfordjames,

Awesome, thank you for filling that out! You should have someone from Chromecast Support reach out to you shortly. Unless you had any more questions for us here on the forum, I'll go ahead and lock this thread in 24 hours.

Best regards,

Jeran

[hilfordjames]

Can you not lock it until a solution is found please 

[Jeran]

Hey there hilfordjames,

No problem, if Chromecast Support helps you find a solution, please feel free to post it here.

Best regards,
Jeran

[hilfordjames]

I've not heard anything back from Chromecast at all

[Jeran]

Hey there hilfordjames,

No problem at all, I'll bump the case, so they get a hold of you. Rest assured, I won't lock this thread until they do.

Best regards,

Jeran

[hilfordjames]

Just an FYI - I've just done a fresh install of Windows 11 Pro and the problem still exists

[Jeran]

Hey there hilfordjames,

I'll keep that in mind for future troubleshooting. If you don't mind, when Chromecast Support helps resolve this issue, would you mind coming back with the solution?

Best regards,

Jeran

[hilfordjames]

Yes absolutely 

[hilfordjames]

Chrome has not managed to get a handle on this problem yet, but in the meantime here are more people having the same issue 

https://www.reddit.com/r/Chromecast/comments/bta8d8/chromecast_shows_resolution_and_fps_in_the_botto...

[Jeran]

Hey there hilfordjames,

It's interesting that the thread is 3 years old, the problem must be very uncommon. I don't suppose you've already tried the troubleshooting they tried in that post already?

Best regards
Jeran
 

[hilfordjames]

Yes tried all that before initiating this post. 

[Jeran]

Hey there hilfordjames,

Shoot, I'm sorry to hear that. In this case, I would just keep talking with Chromecast Support via e-mail, and let us know what they've told you.

I look forward to hearing back.

Best regards,

Jeran

[hilfordjames]

So far the only thing they've said is that they're escalating it - no problem solving actions yet. 

[Bungles]

Did you get a solution for this? I have the same problem.

[hilfordjames]

Hi - we're still waiting for Chrome to investigate 

[hilfordjames]

What operating system are you running? And are you part of the windows insider programme? 

[Bungles]

Thank you for replying. 

I’m running the latest release of Windows 11 Pro. I am not part of the Windows Insider Programme. 

[hilfordjames]

That's very interesting - so far it appears to be an insider and Windows 11 Pro issue. 

I wonder if Windows 11 Pro is running the insider programme mods and therefore producing the same issues as the insider problem because it has the same 'bugs'. 

Chrome is still saying they're working on the issue. 

[Gfvsportsfan]

Has there been any update on this? I am received the numbers on the bottom right and am trying to find a solution. I wouldn’t have updated windows if I knew this was going to happen. 

[hilfordjames]

I feel exactly the same way, however even after a fresh download and install of Windows 11 Pro the problem still exists! 

Not heard from Chrome and I've also started a thread on a Windows 11 forum and so far no interest 

[hilfordjames]

Windows 11 forums

https://www.elevenforum.com/t/windows-11-pro-update-creating-time-stamp-on-image-cast-through-deskto...

and on this Win 11 forum, but they've not approved the post yet

https://www.windows11forums.com/threads/windows-11-pro-update-creating-time-stamp-on-image-cast-thro...

and

https://www.bleepingcomputer.com/forums/t/778777/windows-11-pro-update-creating-time-stamp-on-image-...

[hilfordjames]

Windows 11 Forum suggested casting from VLC which I managed and there aren't any time or date staps on the TV, so more and more likely its a Chrome Web browser problem?

[hilfordjames]

Another update on this issue - I've removed Chrome and all its associated files using Revo Uninstaller and then done a reboot and installed a fresh version of Chrome but then not signed in and cast my desktop (in case it was my Chrome profile settings), but still had the same issue

[Aidanciyo]

Have this issue with Edge cast on win11

[hilfordjames]

Still waiting for Chrome to respond

[BenjaminNR]

I have the same issue. It's not tv related either..

[JHAres]

Same here... weird nobody knows what's happening....

[hilfordjames]

Yes its very frustrating how useless and slow they are....

Latest email from them was Sat 26/11/2022 with them requesting I use Canary Chrome to test the problem - however I've already done this and it makes no difference.

[Aidanciyo]

Im using edge obviusly chromium and with Chromecast Tv 1080p is still there

[hilfordjames]

Thanks for the feedback - I'm constantly directing Chrome to this link so they can see what people have already tried to do to problem solve