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Chromecast srt subtitles

Maniek1
Community Member

Hello, 

 

I have problem with specials signs in Polish language subtitles ".srt." I see instead of them "?" "*".  How to solve IT?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Maniek1,

I apologize about the late response, thank you for being patient! Were you able to fix that subtitles issue? If not, I'd be happy to help out, as I can imagine it doesn't help the viewing experience very much. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Does this happen in every app with subtitles, or only one app?
  • Is the Chromecast's firmware up-to-date?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Maniek1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran