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Chromecast started rebooting on its own since firmware 1.56.275994

Steve3
Community Member

My Chromecast started rebooting on its own for no apparent reason. It can run for a few hours and suddenly it reboots. It could be while watching a movie or listening to music on ambient mode.

I noticed that my firmware is now 1.56.275994.

This firmware doesn't even seem to be in the official list:

https://support.google.com/chromecast/answer/7124014?hl=en-CA

Has anyone else started having this kind of problem? It had always worked well before.

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Steve3,

I am sorry about the late response, thank you for being patient! Were you able to fix that rebooting issue? If not, I'd be happy to help out, as I know I would be annoyed if that were happening to myself! Let me just ask you some questions about what's happening:

  • What color is the LED light on the Chromecast when this happens?
  • Is the Chromecast warm to the touch when this occurs?
  • Is the Chromecast powered by the TV's USB slot, or a wall socket?
  • Does this issue occur when casting or using a specific app?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Steve3, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran