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Chromecast switches off

Anaguyana
Community Member

Why  does chromecast turn off after a few minutes?

3 ACCEPTED SOLUTIONS

GothamNY
Gold Product Expert
Gold Product Expert

OK, let's back up for a minute because it seems like we're playing whack-a-mole. Each new answer elicits a new trickle of info that may or may not be related to your original question that was "Why does chromecast turn off every few minutes?". There is no setting for ambient mode on a CCwGTV that controls on and off -- Energy Saver option does that.

So, what device are you actually using? This post is in Chromecast with GoogleTV, is that the device we're discussing or is it something else? And when you say you're "usually casting from YouTube" how are you doing that and with what device? Energy Saver options are in settings on the CCwGTV that control screen saver options. If you're not using this device then all the guidance previously given is incorrect and would explain why you can't find it. The small details matter when we're trying to troubleshoot.

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Anaguyana, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for all of your help on this, GothamNY!

 

Best regards,

Jeran

View solution in original post

8 REPLIES 8

GothamNY
Gold Product Expert
Gold Product Expert

Hey Anaguyana, absent more detail, my guess would be it's the power save feature to prevent burn-in on your TV screen. It's a feature in your settings that can be adjusted if the time is too short.

Thanks. I'll try that. It never used to do that  it just started recently. I'll let you know if it works!

Anaguyana
Community Member

It's actually the ambient setting that comes on spontaneously after 3 minutes. Is there a timer that I can change?

GothamNY
Gold Product Expert
Gold Product Expert

No, there is no setting for ambient mode timing except for how long you'd like images to change. The only setting available is under energy saver and there you can set the time.

I can't find the energy saver. I'm usualky casting from YouTube on my android when this happens 

GothamNY
Gold Product Expert
Gold Product Expert

OK, let's back up for a minute because it seems like we're playing whack-a-mole. Each new answer elicits a new trickle of info that may or may not be related to your original question that was "Why does chromecast turn off every few minutes?". There is no setting for ambient mode on a CCwGTV that controls on and off -- Energy Saver option does that.

So, what device are you actually using? This post is in Chromecast with GoogleTV, is that the device we're discussing or is it something else? And when you say you're "usually casting from YouTube" how are you doing that and with what device? Energy Saver options are in settings on the CCwGTV that control screen saver options. If you're not using this device then all the guidance previously given is incorrect and would explain why you can't find it. The small details matter when we're trying to troubleshoot.

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

View solution in original post

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Anaguyana, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for all of your help on this, GothamNY!

 

Best regards,

Jeran

View solution in original post